Orders are shipped on the next business day after your purchase via NZ Post or Aramex, with delivery typically taking 2-5 days. You will receive a tracking number once your order is dispatched.

We have ensured that all of our cord suppliers' factories have acquired the OEKO-TEX certificate, indicating that our cords are free from harmful substances, non-toxic, and manufactured in an environmentally friendly manner.

Take advantage of Threadecorate's shipping discounts on orders over $100! Get even more savings with free shipping on orders over $200 within New Zealand.

If you're looking to place a large order, simply contact us, and we'll do our best to accommodate your needs. Shop now and enjoy convenient, cost-effective shipping options from Threadecorate.

Yes, we do provide pickup services. The pickup location is in Onehunga, Auckland, and pickups are available on weekdays after 6:30 PM. Weekend pickups can be scheduled by appointment.

At Threadecorate, we're committed to providing you with the best quality macrame cord. Our cord is soft, luxurious, and sure to exceed your expectations.

If for any reason you receive a defective order, we'll make it right by sending a replacement or offering a refund. Shop with confidence, knowing that your satisfaction is our top priority at Threadecorate.

In line with our commitment to environmental sustainability, we re use all of our delivery boxes from previous shipments, so as to reduce the amount of paper waste generated. we hope you will appreciate with small step in our efforts to reduce our carbon footprint.

At Threadecorate, you'll find a wide range of colours online, but if you have a special request, don't hesitate to reach out to us through the chat window. We can't make any guarantees, but we'll do our best to source the specific shade you're looking for.